CASE STUDY:

Creighton Oaks Treatment Center

Transforming Residential Youth Services with PlanStreet Community-Based Care

Organization Overview

Creighton Oaks Treatment Center provides a structured, therapeutic residential environment for children and adolescents facing behavioral, emotional, and mental health challenges. Their campus combines residential care with counseling, education, and recreational activities to help youth build the life skills needed for long-term success.

The Challenge

Managing residential treatment requires multiple teams to coordinate care while maintaining accurate documentation throughout each resident's stay. Creighton Oaks needed a platform that could support the full resident journey, from admission through discharge planning, while giving clinical, residential, and leadership teams access to the same information in real time.

The organization also wanted to standardize assessments, improve collaboration across departments, reduce manual administrative work, strengthen compliance, and gain better visibility into resident progress and program outcomes.

The PlanStreet Solution

PlanStreet implemented a secure, HIPAA-compliant, centralized community-based care platform that helps Creighton Oaks manage residential treatment services, improve staff collaboration, and maintain accurate documentation across programs.

The platform brings resident records, assessments, treatment plans, service documentation, scheduling, reporting, and compliance activities together in one system. PlanStreet helps reduce administrative burden by streamlining workflows, standardizing documentation, and giving clinical, residential, and leadership teams real-time visibility into resident care and program performance.

Implementation

PlanStreet implemented a solution that supports residents throughout their entire treatment journey.

Resident Intake & Admissions

Staff complete digital admissions, collect demographic and family information, manage referrals, capture electronic documents, obtain required consents, and verify eligibility through a single workflow. The platform contains a centralized electronic record for each resident from the beginning of care.

Comprehensive Assessments

PlanStreet digitizes standardized assessments, including behavioral health, psychosocial, risk, safety, educational, and functional needs assessments. Staff complete assessments electronically, allowing information to be collected consistently and made immediately available to the care team.

Individualized Treatment Planning

The platform supports personalized treatment plans built around each resident's clinical goals, behavioral objectives, therapeutic interventions, service schedules, and progress milestones. Care teams can update treatment plans as residents achieve goals or require additional support.

Counseling & Case Management

Clinicians document individual counseling, group therapy, family sessions, crisis interventions, and clinical progress notes directly within the resident's electronic record. Case managers coordinate services, family engagement, educational support, community referrals, medical appointments, and ongoing communication through one centralized platform.

Daily Services, Scheduling, & Progress Tracking

PlanStreet helps staff document counseling sessions, life skills training, educational support, recreational activities, behavioral interventions, family visits, and other services delivered throughout a resident's stay. Automated scheduling, task management, and reminders help ensure appointments, treatment reviews, family meetings, and follow-up activities stay on track.

Incident Documentation & Discharge Planning

Staff can quickly document behavioral incidents, safety concerns, critical events, follow-up actions, and corrective interventions while giving supervisors real-time visibility into important events. As residents prepare to transition from residential treatment, PlanStreet supports discharge planning, aftercare coordination, community referrals, follow-up scheduling, and long-term outcome tracking.

Reporting & Compliance

PlanStreet provides leadership with real-time reporting and dashboards to monitor program performance, maintain regulatory compliance, and improve operational oversight. Leadership can track resident census, active caseloads, assessment completion, treatment plan compliance, service utilization, staff productivity, program outcomes, and audit-ready documentation. These insights help Creighton Oaks identify areas for improvement, make informed decisions, and maintain consistent, high-quality care across its residential programs.

Results & Impact

With PlanStreet, Creighton Oaks operates on a single platform that connects clinical, residential, and administrative teams while supporting youth and families on their journey.

The organization can now:

Centralize resident information in one secure platform
Standardize admissions, assessments, and treatment planning
Improve coordination across clinical, residential, and support teams
Track services, resident progress, and treatment outcomes in real time
Streamline documentation and daily case management workflows
Strengthen compliance with centralized, audit-ready documentation
Improve operational visibility through real-time reporting and dashboards
Support better outcomes through coordinated, person-centered care

Conclusion

By bringing resident information, care teams, and treatment services together in one connected platform, PlanStreet helps Creighton Oaks spend less time managing administrative processes and more time focused on the people they serve.

With better coordination, streamlined documentation, and greater visibility into each resident's progress, staff can deliver more personalized, consistent care and support youth and their families on their path toward growth, stability, and success.